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Artikelen

Hier vindt u enkele interessante links naar boeken en artikelen over procesmanagement en gerelateerde vakgebieden.

Reengineering the Corporation: A Manifesto for Business Revolution

Michael Hammer, James A. Champy. ISBN 0066621127

Business Process Modeling, Simulation, and Design

Laguna, Markland, & Laguna

Essential Business Process Modeling

Michael Havey

Human Interactions: The Heart And Soul Of Business Process Management: How People Reallly Work And How They Can Be Helped To Work Better

Keith Harrison-Broninski 

Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

Michael George

Process Mapping, Process Improvement and Process Management

Dan Madison

What is Lean Six Sigma

George, Rowlands, Kastle

What Is Six Sigma?

Pete Pande & Larry Holpe

Workflow Management: Models, Methods, and Systems (Cooperative Information Systems)

Wil vanderAalst & Kees vanHee

Workflow Modeling: Tools for Process Improvement and Application Development

Alec Sharp & Patrick McDermott 

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